Black Bay Overpolish

[dnslater]

Interesting thread on WUS. Basically a guy bought a very lightly used 6 month old BB58 and couldn't stand that there were light scratches so he sent it to RSC to have them make it "like new" RSC appears to have taken a file to the chamfers. OP got what he wanted though... scratches are gone.

https://forums.watchuseek.com/f23/rsc-o ... 00291.html

[hoppyjr]

I don’t understand why people worry about scratches, unless it’s crystal or bad bezel marks. Stainless watches show wear, no big deal.

[JP Chestnut]

I don't understand why people send shit to an RSC. I knew the guy who trained the polishing department at RSC Dallas. He told me that a watch service begins with a minimally trained person (basically a secretary with an afternoon of training) removing the bracelet from the case and that most of the polishers were former hotel cleaning women who he trained to polish.

I would never send my watch into that black box in hopes that it comes out without getting fucked up.

[JBZ]

On the bright side, he's "created his own story."

[unsub073]

On the bright side, he's "created his own story."

I think that quote was the most disturbing part of his entire rant/story.

[four20]

On the bright side, he's "created his own story."

I think that quote was the most disturbing part of his entire rant/story.

For those banned from WUS-

I wanted to restore it, so I could make my own scratches and create my own "story," so to speak.

Honestly, if you want to create your own story, buy a new fucking watch

Sent from my Note8 using Tapatalk

[JP Chestnut]

On the bright side, he's "created his own story."

I think that quote was the most disturbing part of his entire rant/story.

For those banned from WUS-

I wanted to restore it, so I could make my own scratches and create my own "story," so to speak.

Honestly, if you want to create your own story, buy a new fucking watch

Sent from my Note8 using Tapatalk

Here's his story:

I'm a fucking idiot and I ruined a multi-thousand dollar watch.

I'm sure his grand kids will be impressed.

[tattoo chef]

I’ll never understand people who want a new watch and don’t buy a new watch.
If you buy a watch that was previously worn, it will have scratches.


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[JP Chestnut]

I would also mention that the really unacceptable thing (assuming the story is true) is Rolex using cheap labor to service their multi thousand dollar watch.

We love this hobby so “we know”, but this is like a guy who purchased a second hand Maserati, sent it in for a re paint, and gets delivered back a turd.

You sell overpriced jewelry, you are a luxury brand, your employees should know how not to ruin said jewelry

Fast, high quality, or cheap - pick two. It's fast and cheap. An RSC is essentially the McDonald's of watch servicing.

Patek service is slow, expensive, and not great so it's not like Rolex is alone. With the exception of AP (in the USA at least) most of the luxury brands have unacceptable service.

[dnslater]

On the bright side, he's "created his own story."

I think that quote was the most disturbing part of his entire rant/story.

For those banned from WUS-

I wanted to restore it, so I could make my own scratches and create my own "story," so to speak.

Honestly, if you want to create your own story, buy a new fucking watch

Sent from my Note8 using Tapatalk

Yes, this is the silly part of the story. BB58's are still a little hard to get, but attainable if you look hard. May need to wait a few months or pay a few hundred $$ premium. Instead he maybe saved $200 off MSRP, but payed RSC to ruin it a had to wait multiple months for RSC to work on it multiple times. How is this better than just buying new?

[jimyritz]

I don't understand why people send shit to an RSC. I knew the guy who trained the polishing department at RSC Dallas. He told me that a watch service begins with a minimally trained person (basically a secretary with an afternoon of training) removing the bracelet from the case and that most of the polishers were former hotel cleaning women who he trained to polish.

I would never send my watch into that black box in hopes that it comes out without getting fucked up.

----------------------------------
Really Jacob? I never would have thought... I have sent 3 watches to RSC ---in all 3 cases through an AD...Never had an issue.. Charges were reasonable for a full service...I'll have to remember this..

I don't think the story is true---the watch was screwed up by someone and now the OP wants to know how to fix it..Just my .02...

Mike

[BacoNoir]

I don't understand why people send shit to an RSC. I knew the guy who trained the polishing department at RSC Dallas. He told me that a watch service begins with a minimally trained person (basically a secretary with an afternoon of training) removing the bracelet from the case and that most of the polishers were former hotel cleaning women who he trained to polish.

I would never send my watch into that black box in hopes that it comes out without getting fucked up.

----------------------------------
Really Jacob? I never would have thought... I have sent 3 watches to RSC ---in all 3 cases through an AD...Never had an issue.. Charges were reasonable for a full service...I'll have to remember this..

I don't think the story is true---the watch was screwed up by someone and now the OP wants to know how to fix it..Just my .02...

Mike

Yup, I’m 2 for 2 looking brand new from Dallas RSC. I think 99+% are done well and it’s the vocal minority who get the attention.

[JP Chestnut]

I don't understand why people send shit to an RSC. I knew the guy who trained the polishing department at RSC Dallas. He told me that a watch service begins with a minimally trained person (basically a secretary with an afternoon of training) removing the bracelet from the case and that most of the polishers were former hotel cleaning women who he trained to polish.

I would never send my watch into that black box in hopes that it comes out without getting fucked up.

----------------------------------
Really Jacob? I never would have thought... I have sent 3 watches to RSC ---in all 3 cases through an AD...Never had an issue.. Charges were reasonable for a full service...I'll have to remember this..

I don't think the story is true---the watch was screwed up by someone and now the OP wants to know how to fix it..Just my .02...

Mike

I agree that this story is probably BS. RSC errors aren't so egregious.

The guy who told me that was indeed a senior watch maker from the lititz pennsylvania Rolex school, and he was the best free hand polisher (no lapping machine) I've ever seen. He wasn't trying to sell me anything or make any money. It was a pure "FYI" thing. I've seen confirmation from Rolex somewhere online that RSC polishing isn't done by "watchmakers", but rather by polishing specialists FWIW.

The vast majority of RSC work is good enough for the people who send it in, but there's a nontrivial chance that it will come back with issues. I'd never send anything that I really love to them.

[rockmastermike]

could be he sent to RSC via an AD and the AD used their local guy instead...you know, like that (in)famous Tudor story from a while back
Does the guy have card/paperwork from RSC?

[Danny_T]

I would also mention that the really unacceptable thing (assuming the story is true) is Rolex using cheap labor to service their multi thousand dollar watch.

We love this hobby so “we know”, but this is like a guy who purchased a second hand Maserati, sent it in for a re paint, and gets delivered back a turd.

You sell overpriced jewelry, you are a luxury brand, your employees should know how not to ruin said jewelry

You’d be shocked to know what they pay their watchmakers. I spoke to a watchmaker who worked for RSC Toronto when he moved here and they pay fuck all. You can’t even live here in the city with he was getting paid. I was shocked.


Sent from my iPhone using Tapatalk

[Danny_T]

I would also mention that the really unacceptable thing (assuming the story is true) is Rolex using cheap labor to service their multi thousand dollar watch.

We love this hobby so “we know”, but this is like a guy who purchased a second hand Maserati, sent it in for a re paint, and gets delivered back a turd.

You sell overpriced jewelry, you are a luxury brand, your employees should know how not to ruin said jewelry

Fast, high quality, or cheap - pick two. It's fast and cheap. An RSC is essentially the McDonald's of watch servicing.

Patek service is slow, expensive, and not great so it's not like Rolex is alone. With the exception of AP (in the USA at least) most of the luxury brands have unacceptable service.

You nailed it. You won’t see your watch for 6-12 months when sending for service with a high end luxury brand. I’d go apeshit if my $100k watch was gone that long lol.




Sent from my iPhone using Tapatalk

[JP Chestnut]

I would also mention that the really unacceptable thing (assuming the story is true) is Rolex using cheap labor to service their multi thousand dollar watch.

We love this hobby so “we know”, but this is like a guy who purchased a second hand Maserati, sent it in for a re paint, and gets delivered back a turd.

You sell overpriced jewelry, you are a luxury brand, your employees should know how not to ruin said jewelry

Fast, high quality, or cheap - pick two. It's fast and cheap. An RSC is essentially the McDonald's of watch servicing.

Patek service is slow, expensive, and not great so it's not like Rolex is alone. With the exception of AP (in the USA at least) most of the luxury brands have unacceptable service.

You nailed it. You won’t see your watch for 6-12 months when sending for service with a high end luxury brand. I’d go apeshit if my $100k watch was gone that long lol.




Sent from my iPhone using Tapatalk

I’ve mentioned this in the past, but I could pretty easily afford a patek AC or chronograph. However fairly common THREE YEAR service intervals with service cost in excess of $1000 and a six month turn around time... I’d need to be a billionaire to put up with that shit.

[matt.wu]

I would also mention that the really unacceptable thing (assuming the story is true) is Rolex using cheap labor to service their multi thousand dollar watch.

We love this hobby so “we know”, but this is like a guy who purchased a second hand Maserati, sent it in for a re paint, and gets delivered back a turd.

You sell overpriced jewelry, you are a luxury brand, your employees should know how not to ruin said jewelry

Fast, high quality, or cheap - pick two. It's fast and cheap. An RSC is essentially the McDonald's of watch servicing.

Patek service is slow, expensive, and not great so it's not like Rolex is alone. With the exception of AP (in the USA at least) most of the luxury brands have unacceptable service.

You nailed it. You won’t see your watch for 6-12 months when sending for service with a high end luxury brand. I’d go apeshit if my $100k watch was gone that long lol.




Sent from my iPhone using Tapatalk

Ask Zack about his ongoing RM11 service. I think he mentioned it's been 16 months and still counting...

[hoppyjr]

I would also mention that the really unacceptable thing (assuming the story is true) is Rolex using cheap labor to service their multi thousand dollar watch.

We love this hobby so “we know”, but this is like a guy who purchased a second hand Maserati, sent it in for a re paint, and gets delivered back a turd.

You sell overpriced jewelry, you are a luxury brand, your employees should know how not to ruin said jewelry

Fast, high quality, or cheap - pick two. It's fast and cheap. An RSC is essentially the McDonald's of watch servicing.

Patek service is slow, expensive, and not great so it's not like Rolex is alone. With the exception of AP (in the USA at least) most of the luxury brands have unacceptable service.

You nailed it. You won’t see your watch for 6-12 months when sending for service with a high end luxury brand. I’d go apeshit if my $100k watch was gone that long lol.




Sent from my iPhone using Tapatalk

Ask Zack about his ongoing RM11 service. I think he mentioned it's been 16 months and still counting...

Did he send it to Yao or Kobold?

[Danny_T]

Did he send it to Yao or Kobold?

Sent from my iPhone using Tapatalk

[pbj204]

.... most of the polishers were former hotel cleaning women who he trained to polish.

And don't polish it!

[unixshrk]

.... most of the polishers were former hotel cleaning women who he trained to polish.

And don't polish it!